Account Cancellation
Haven’t chosen a plan?
Each company in InvoiceOnline has its own trial period and its own plan. If you don’t select a plan for a company after its trial period ends, you’re under no obligation. The company will remain inactive and there’s nothing to cancel. The same applies if a company’s subscription expires (for example, after paying for a one-year plan) and you decide not to continue using InvoiceOnline.com – everything will simply be paused. You won’t be charged, and no obligations will apply. If you have several companies under one login, your other companies are not affected.
If you have created a plan order that has not yet been paid and you wish to cancel it, click the company name in the top right corner and choose Company settings → Manage subscription. At the bottom of the page (Order history section), you will find the "Cancel order" option.
Want to come back? Reactivate your company easily
Whenever you decide to return, simply log in, switch to the company you want to use again and select a plan in Company settings → Manage subscription. After payment, the company will be fully active again with all your previous data, invoices, and settings. There is no need to reconfigure anything or start from scratch.
Unsubscribing from emails
At the bottom of each informational email you receive from us, you’ll find a button to unsubscribe. One click is all it takes to stop receiving emails from us.
Want to permanently delete a company or your account? Contact us 📩
You can’t delete a company or your whole account in the app yourself – our support team will do it for you. Please email us at [email protected], ideally from the address you use to log in, and tell us what you want to delete:
- one company – we will delete only that company and its data; your other companies and your account stay unchanged,
- your whole account – we will permanently remove your account, including all companies and associated data.
