Top Job Interview Dos and Don'ts You Need to Know

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Top Job Interview Dos and Don'ts You Need to Know
Few people lose a job interview for lack of qualifications. They lose it through poor preparation and a handful of avoidable mistakes. Here are the dos and don'ts that decide the outcome: how to prepare, how to answer with specifics, what to ask, and what an employer may not ask you.

Preparation beats charm

Most people lose the interview before it starts. An interviewer can tell within ten minutes whether you know where you are. Before you go, read the company's website, its latest news, and the profiles of the people you are meeting. Then reread the job posting and, for every requirement, write down one specific time you did exactly that.

Also prepare a 60-second introduction: who you are, what you do well, and why this role. "Tell me about yourself" comes up almost every time, and an improvised answer shows.

Answer with specifics: the STAR method

For questions like "Describe a time you handled a conflict," use STAR:

  • Situation (the context)

  • Task (what you were responsible for)

  • Action (what you actually did)

  • Result (how it turned out, ideally with a number).

The answer has a shape, takes about a minute, and the interviewer remembers it.

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Example

Question: "Tell me about a time you had to deliver under pressure."

Weak answer: "I work well under pressure. I handle it fine."

STAR answer: "A client moved a campaign deadline up by a week (situation). I owned the assets for three channels (task). I split the work into daily blocks, handed two graphics to a freelancer, and checked progress every morning (action). We delivered a day early, and the client booked another campaign with us (result)."

First impressions: timing, dress, body language

Arrive 5 to 10 minutes early. Not earlier, since the interviewer has a schedule, and never late. Dress for the industry and one notch more formal than the company's everyday standard. The article on what to wear to a job interview breaks this down by field.

Body language comes down to a few basics: a firm handshake, eye contact with whoever is speaking, sitting upright, hands resting on the table. Phone off and in your bag, not face-down on the table.

Questions you will almost certainly get

Beyond the introduction, expect these:

  • Why do you want to work here? One specific reason tied to the company, not general praise.

  • What are your strengths and weaknesses? Back the strength with an example. Pick a real, minor weakness and say what you are doing about it.

  • Why are you leaving your current job? Talk about what you are looking for, not what annoys you. For wording that works, see the article on how to answer why you are looking for a job change.

  • What are your salary expectations? Research the typical range for the role and your area, then give a specific number or a narrow range. Note that in more than 20 states and many cities, employers may not ask what you earned before, only what you expect.

Ask your own questions

"Do you have any questions for us?" is not a polite closer. A candidate with none looks indifferent about where they end up. Prepare three or four questions that also help you decide.

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Tip

Questions that work: What does a typical week look like in this role? How will you know after six months that the new hire is doing well? Why is the position open? What are the next steps, and when will I hear from you?

What an employer may not ask

Federal law does not list forbidden questions, but it bans hiring decisions based on protected characteristics, and any question that touches one is treated as evidence. You do not have to answer, and it is fine to decline politely: "I'd rather keep to what's relevant to the role."

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Under federal anti-discrimination law enforced by the EEOC, questions about your race, color, religion, national origin, sex, pregnancy or family plans, age, disability, or genetic information are off-limits before a job offer. Employers may ask whether you can meet the schedule or perform the job's essential tasks, with or without accommodation. State law often adds more protections, including bans on salary history questions.

What to avoid

  • Criticizing a former boss or company. The interviewer assumes you will talk about them the same way one day.

  • Inflating your experience. A reference call or the first weeks on the job will expose it.

  • Interrupting and long monologues. Answers over two minutes lose the listener.

  • Asking about vacation and perks in the first ten minutes. Save it for the end or the second round.

After the interview

Send a short thank-you email within 24 hours: thank them for their time, mention in one sentence what drew you to the role, and add anything you promised to send. If you have not heard back by the date they gave you, follow up politely two or three days later. Once. Further nudges do not help.

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Interviewing alongside other candidates? Read how group interviews work and how to stand out.

How early should I arrive for a job interview?

Five to ten minutes before the scheduled time. Arriving much earlier puts pressure on the interviewer; arriving late can end your chances before you speak. Plan the route with a buffer and call ahead if you are delayed.

What is the STAR method?

A way to answer behavioral questions such as “Describe a time when...”: Situation, Task, Action, Result. The answer gets a clear structure and a concrete outcome the interviewer remembers.

Should I tell the interviewer what salary I want?

Yes, if asked. Research the typical range for the role and your area and give a specific number or a narrow range. “Whatever you’re offering” sounds uncertain. In many states, employers may not ask what you earned before, only what you expect.

What questions are illegal in a US job interview?

Federal law prohibits hiring decisions based on race, color, religion, national origin, sex (including pregnancy), age over 40, disability, and genetic information, so questions about these are treated as evidence of discrimination. Many states and cities also ban salary history questions.

What if I don't know the answer to a question?

Say so. Take a moment to think, or admit you do not know and explain how you would find out. A made-up answer is easy to spot and costs more trust than an honest gap.

Should I send a thank-you email after an interview?

Yes, a short one within 24 hours. Thank them for their time, mention in one sentence what appealed to you about the role, and add anything you promised to send. Do not press for a decision date.

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